Privacy Policy for Hemisfear
Last Updated: September 2025
This Privacy Policy explains how Hemisfear (“we”, “our”, or “us”) collects, uses, and shares personal information when you visit or interact with our website hemisfear.in (the “Site”), purchase our products, or otherwise engage with our services (collectively, the “Services”).
By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When updates occur, we will post the new version on this page, update the “Last Updated” date, and comply with any obligations under applicable law.
Information We Collect and How We Use It
To operate our Services, we collect information about you from various sources depending on how you interact with us. This information helps us provide and improve our offerings, communicate with you, and comply with legal or contractual requirements.
Personal Information We Collect
The type of personal information we collect depends on your activity on the Site and Services. “Personal Information” means any information that can identify, relate to, or be associated with you.
Information You Provide Directly
You may share personal information with us directly, such as:
- Contact details: name, email address, phone number, billing and shipping addresses.
- Order details: purchase information, payment confirmation, order history.
- Account information: username, password, and security credentials.
- Shopping activity: products viewed, items added to cart or wishlist.
- Support communication: details you include when contacting us.
Providing some of this information may be necessary to use certain features. Choosing not to provide it may limit your access to those features.
Information Collected Automatically (Cookies & Tracking)
We automatically collect certain information about your interactions with the Site (“Usage Data”). This may include your device type, browser details, IP address, network connection, and activity on the Site. We use cookies, web beacons, and similar technologies (“Cookies”) to improve functionality, analyze trends, and personalize your experience.
Information From Third Parties
We may also receive information from trusted third parties, including:
- Service providers that help operate the Site.
- Payment processors who manage your transactions.
- Analytics and marketing partners who help us understand engagement and display relevant promotions.
We treat third-party information according to this Privacy Policy. We are not responsible for the accuracy or practices of those third parties, and encourage you to review their policies.
How We Use Your Information
We use your personal information for purposes such as:
- Providing Services: processing orders, delivering products, managing accounts, arranging shipping, and handling returns or exchanges.
- Customer Support: assisting you with inquiries and improving our Services.
- Marketing & Promotions: sending updates, offers, and personalized advertising through email, SMS, or other channels.
- Security & Fraud Prevention: detecting, investigating, and addressing potential misuse or illegal activity.
- Legal Compliance: meeting regulatory obligations and enforcing our terms of service.
Cookies
Our Site uses Cookies to enhance functionality, remember preferences, and run analytics. Third parties may also use Cookies to deliver tailored ads or track performance.
You can manage Cookies through your browser settings. Disabling Cookies may affect certain features of the Site and reduce functionality.
Sharing of Information
We may disclose personal information to third parties in limited circumstances, such as:
- Vendors & Service Providers: including hosting, fulfillment, payment processing, analytics, and support providers.
- Business Partners: for joint marketing or product promotions.
- Legal or Regulatory Requirements: when required by law or to protect rights and security.
- Corporate Transactions: in case of mergers, acquisitions, or restructuring.
We do not sell or rent your personal information.
User-Generated Content
Some features may allow you to post reviews or other public content. Any information you make public can be viewed by others, and we cannot guarantee how it will be used by third parties.
Third-Party Sites & Links
Our Site may include links to third-party platforms. We are not responsible for their practices or policies. Please review the privacy policies of those external sites before sharing personal information.
Children’s Privacy
Our Services are not intended for children under 13 (or the minimum age required by law in your jurisdiction). We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.
Data Security & Retention
We apply reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
We retain your personal information only as long as necessary to provide our Services, comply with legal requirements, resolve disputes, or enforce agreements.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Right to access or request details about the data we hold.
- Right to correct or update inaccurate information.
- Right to delete information, subject to legal obligations.
- Right to opt-out of marketing communications.
- Right to restrict or object to data processing.
- Right to withdraw consent (where processing is based on consent).
We may require identity verification before fulfilling such requests.
Complaints
If you have concerns about how we process your data, please contact us first. If you remain unsatisfied, you may be able to escalate your complaint to your local data protection authority.
International Users
If you access our Services outside India, please note your information may be transferred and processed in other countries. We take steps to ensure such transfers comply with applicable laws and safeguard your data appropriately.
Contact Us
For questions, concerns, or to exercise your data rights, please contact us at:
Email: support@hemisfear.in
Address: G&JU Block, Pitampura, Delhi – 110034